Jump to content


Photo

Summer Special for 40


4 replies to this topic

#1 bongoman

bongoman

    Master Director

  • Pioneers
  • 767 posts

Posted 27 August 2012 - 07:11 PM

I saw this problem posted somewhere, but I can't find it anymore.

I'm trying to get the Summer Special, MS full for $40,. but when I get to the purchase page the amount is $150.00.

A little help or advice please?

(Also, your "Contact us" link at the bottom right of the page returns a 404 page not found error.)


#2 Ben_S

Ben_S

    Master Director

  • Mods
  • 4811 posts

Posted 28 August 2012 - 09:46 AM

You need to be able to add the non-recurring version to your basket - the special offer does not apply to the recurring subscription.
It is not possible to do that for people with existing subscriptions; I'm not sure how it would interact with subscription status 0 (if the answer is 'badly' I can change your existing sub status to hopefully sort things out).
Ben Sanders
Moviestorm Ltd

#3 bongoman

bongoman

    Master Director

  • Pioneers
  • 767 posts

Posted 28 August 2012 - 11:39 AM

I tried again just now...theres a voucher code space... but all I get is the 150.00. Should I not log in? Whats up?

#4 Ben_S

Ben_S

    Master Director

  • Mods
  • 4811 posts

Posted 28 August 2012 - 12:20 PM

On this page: http://www.moviestor...bundle=complete
When you select 'Annual License'
is the 'Renew my subscription automatically' tick ticked? If so, can you untick it? If you can, do so then click proceed, and you should have the right price in your basket.
If you cannot, then I need to do stuff with your account so you can try again.
Ben Sanders
Moviestorm Ltd

#5 bongoman

bongoman

    Master Director

  • Pioneers
  • 767 posts

Posted 28 August 2012 - 07:22 PM

Ah! Great, that works for me, process complete! Thanks a lot for your help.


-->


1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users