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#1 rotijala44

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Posted 27 April 2018 - 10:58 PM

Yesterday i still ok to login my Moviestorm account, but why today i cannot login my account..please help..any problem with Moviestorm website or what..??



#2 primaveranz

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Posted 28 April 2018 - 02:25 AM

If you managed to post that message then you are logged in ;)


"If we only use 1/3 of our brain, what's the other 1/3 for?"


#3 rotijala44

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Posted 28 April 2018 - 03:20 AM

The message has not been successfully delivered yet... i can't logged in..when the problem is resolved..???



#4 chadaproductions

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Posted 28 April 2018 - 10:09 PM

If you managed to post that message then you are logged in ;)

 

I think the O.P means within the Moviestorm programme itself... I am having the same problem! Connected to the internet fine, but can't login, just getting the error message "unable to connect to moviestorm.co.uk"

 

Cheers

 

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#5 primaveranz

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Posted 28 April 2018 - 10:46 PM

Have you tried the forgot my details option? If you have and are sure your user id and password are correct then it might be your AV software or firewall.

"If we only use 1/3 of our brain, what's the other 1/3 for?"


#6 rotijala44

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Posted 29 April 2018 - 12:51 AM

I still can't open my account..AV software or firewall problem..???

 

Give me steps how to solve this problem..I do not understand..!!!

 

 

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#7 rotijala44

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Posted 29 April 2018 - 02:55 AM

I've tried to log in for another computer and still same..unable to connect to Moviestorm..!!!



#8 primaveranz

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Posted 29 April 2018 - 04:16 AM

Have you tried the "Forgotten Login Details" option?  And/or the "Install Licence" button?


"If we only use 1/3 of our brain, what's the other 1/3 for?"


#9 rotijala44

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Posted 29 April 2018 - 06:23 AM

I've tried to "forgotten login details" I've changed the password but still can't login..

 

If I try to "install license" do I need to buy a license from Moviestorm because I just want to try this software..??



#10 primaveranz

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Posted 29 April 2018 - 07:08 AM

No

"If we only use 1/3 of our brain, what's the other 1/3 for?"


#11 rotijala44

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Posted 29 April 2018 - 08:00 AM

where i can get Moviestorm Licence Zip File..??

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#12 wowstone45

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Posted 29 April 2018 - 01:23 PM

Same with me..I can visit moviestorm website but I can't login my account..

 

Is there someone who could look into this..??

 

Thank you.



#13 chadaproductions

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Posted 29 April 2018 - 10:25 PM

Have you tried the forgot my details option? If you have and are sure your user id and password are correct then it might be your AV software or firewall.

 

checked all of it Prim and still no joy... even tried resetting the password! Guess the staff are going to have to look at this now.

Cheers



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#14 primaveranz

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Posted 29 April 2018 - 11:06 PM

Yeah, I sent an email to Andrew to ask if he can assist you both.


"If we only use 1/3 of our brain, what's the other 1/3 for?"


#15 rotijala44

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Posted 29 April 2018 - 11:55 PM

hope this problem can be solved..



#16 wowstone45

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Posted 30 April 2018 - 11:18 AM

actually what is the problem..server down or what..???



#17 special0030

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Posted 30 April 2018 - 11:31 AM

same with me, why..???????  :(



#18 chadaproductions

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Posted 30 April 2018 - 11:40 AM

Yeah, I sent an email to Andrew to ask if he can assist you both.

 

much appreciated- thanks. 



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#19 wowstone45

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Posted 01 May 2018 - 12:16 AM

Yeah, I sent an email to Andrew to ask if he can assist you both.

 

how now, is this problem resolved?



#20 chadaproductions

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Posted 02 May 2018 - 02:10 PM

No not yet. Getting a little annoyed at this now, but hopefully it should be resolved by the end of the week.



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