11 replies to this topic

[Moviestorm]

Just £25/$40 for a one-year license to Moviestorm, modder's workshop, and 39 content packs. That's a year's worth of movie-making for less than 7p a day. Or, for our American customers, a dime a day.

[peet]

=+=

[djw2002]

I clicked on your offer, but PayPal say the fee would be $150.00 not $40.00 discounted for 1 year as stated above. Why?

[Ben_S]

djw2002:
Hmm, I did test it through our sandbox paypal version, but it is possible we missed something critical to the actual pricing.
Please check that it is the non-recurring version that you have in your basket (I dont think the non-discounted recurring version should be available to you, but it might not have worked as intended).
Will have more of a look tomorrow when back at work.

Edit: You have had your account long enough that all the other subscription options are also available to you, including the non-discounted recurring 12 month subscription.
Please remove the one in your basket, and make sure the recurring check box is not ticked before adding the summer special offer again. I think that should do it, but please let us know if there is still a problem.

[djw2002]

HI Ben,

Thanks for checking into this quickly. I tried to do what you stated and I still show that PayPal charge would be $150.00 and not the discounted price of $40.00 because the webpage auto checks recurring and does not allow me to un-check the box. I made sure my cart was empty before adding offer. I have attached 2 screen shots so you can see what is happening. Maybe you could add the discounted price to my cart and the next time I check out it might show the $40.00 price. Just an idea.

Thanks
DJW

Attached Files

•  Screen_shot_2012_07_31_at_6.28.17_PM.png   82.74KB   7 downloads
•  Screen_shot_2012_07_31_at_6.27.45_PM.png   134.67KB   8 downloads

[Ben_S]

djw2002 - it appears that you already have a subscription; I think our code for buying a follow on subscription after an existing subscription requires the follow on sub to be a recurring one, which is why you cannot untick the recurring tick box.
I think this offer is intended to be running all through August, so you should be able to get it after your current sub expires. If there is a problem at that point, please contact us and we can sort it out manually for you.

[djw2002]

Hi Ben,

I will wait till the 19th when my current subscription expires. Then I will click on the offer.

Thanks again for your help.

DJW

[ricscar]

Hello, i've already subscribed a 3 months Moviestorm licence. Now i want to buy the annual discounted one.
It shows on my shopping basket with a 125€ instead of 30€. I cannot sort it on my own: could you please do something ?

TX!!

Riccardo

[Ben_S]

Hello, i've already subscribed a 3 months Moviestorm licence. Now i want to buy the annual discounted one.
It shows on my shopping basket with a 125€ instead of 30€. I cannot sort it on my own: could you please do something ?

TX!!

Riccardo

I've sent you a message via our help system about this.

[lucindamc123]

Hi, I posted this on my Facebook page and already got you a subscriber and buyer.

[nickwild99]

Hi,

i can't find this on your website (or any licensing options ) only the full purchase @£150.

Can you help please?
thanks
nick

[daleh]

Hi,

i can't find this on your website (or any licensing options ) only the full purchase @£150.

Can you help please?
thanks
nick

Well, it does say 'Summer' special offer, and we are now nearing the end of September.....