Crashes for newbies

[rocuro]

I love Moviestorm. Let that be said. For those of you who are new at it, as I am, it's good to know what others are experiencing. The program crashes for me on average every 15-20 minutes, depending on what I am doing. I have put in at least 20 hours into creating movies, which amounts to many crashes. So as they advise, I save often and it only takes a few minutes to get back to where I left off. My system is Win XP with sp2, 3.4 mhz processor and an Invidia 7600 card. It has the latest drivers. I believe MS is created in Java. Now, I wonder if there are different versions of Java that might provide greater stability than I get.

I'd love to report the details of the crashes, but when you are creating a movie, you have taken so many steps between crashes that it is hard to remember and innumerate them all. Many occur when sliding events along the timeline. Others occur when working in the cutting room, especially when dealing with music tracks. Others appear more randomly. This is just to let fellow newbies know that at least one other person has difficulties. I am clear that this product is an Early Release and is free. I am delighted that it is available. Even with crashes I can find my way to create film clips. MS is an exciting product. The creators have blazed some trails and we early users are willing to struggle as pioneer users.

:?

[Spong3y]

Did you update to the latest Early Access Version (1.0.3)? It should have a lot of fixes to certain graphics cards. Also, I also have a 7600 here in my place, I tested MS in it and I never encountered any problems.

Have you tried turning off hardware skinning? How about turning off shaders, if turning off hardware skinning does not work?

Upgrading Java will NOT change Moviestorm's Java Platform. MS uses its own, so upgrading to a newer version of Java software may not be the solution.

Try temporarily disabling any IM, Web Browers, P2P and anti-virus softwares running on your computer first before using Moviestorm to ease the usage on your computer.

Check also if you have enough RAM. Moviestorm currently uses a maximum of 500MB of RAM when you push it nice and hard, so better have at least 1GB of RAM for the rest of the resources by the system.

[rocuro]

Thanks. I'd love to believe it is something I can easily fix. That would be great, but again, I'm not really complaining. I'm already a fan.

Indeed I have version 1.0.3. I've had as many crashes with the shaders off as on. I do have 1 gig ram. I'll try with the hardware skinning off and see what happens.

On the bright side, unlike many Windows programs, these java crashes just take me to the desktop, not the blue screen of death.

[Ben_S]

What we would need to see to get an idea of what is causing these crashes, would be the Log.txt, the hs_err_pid####.log and a dxdiag.txt.
There are instructions on how to find/generate them in the sticky in this forum.
Please attach them to a reply post.

[rocuro]

Thank you.

I have about 50 of these logs in the Moviestorm install directory. I get a lot of crashes as I slide events on the timeline. The logs all start with something like:

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000, pid=2144, tid=3288
#
# Java VM: Java HotSpot™ Client VM (1.5.0_13-b05 mixed mode, sharing)
# Problematic frame:
# C 0x00000000
#


They are attached.

btw, theres a new version of Java out, should I update it from version 5.. to 6.13?