paypal payment taken
Posted 20 December 2010 - 05:44 PM
ive had a payment for £4.99 taken from my paypal account that i dont think should have happened. i had a balance of 600 points sitting so used some to buy the filters 3 pack. my total dropped to 100 points, yet today i came home from work to find a payment for 4.99 made to yourselfs. can you advise please ?
Posted 16 January 2011 - 04:52 AM
Posted 19 January 2011 - 08:24 PM
I have no option to get a yearly sub. at the moment too.
I have all the addons i want and need already and lots of points too.
What's going on MS. staff?
Posted 20 January 2011 - 04:50 PM
There have been problems with this conversion with some peoples accounts, so if this has caused problems for you, please contact us at firstname.lastname@example.org, and we will try to sort things out. It is something that is best handled on an individual basis, rather than in a forum thread, however.
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