Changes to the Moviestorm Billing System. |
Changes to the Moviestorm Billing System. |
Mar 3 2011, 5:47 PM
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#1
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![]() Master Director Group: Staff Posts: 570 Joined: 11-November 09 Member No.: 6,395 |
We have replaced our payment system provider due to an unacceptable level of problems. If you are one of those who encountered billing problems, please accept our apologies.
As a result of this change, some existing Moviestorm subscriptions will expire when they reach their next renewal point. This affects people who took out a recurring subscription prior to the end of January 2011 (and possibly some who started in early February). It includes everyone with an old-style monthly sub (i.e. if you get monthly points, you're definitely affected). If you don't have a recurring subscription, then you don't have to worry. If you're one of those affected, you will need to set up a new subscription in order to continue using Moviestorm after this time. To re-subscribe, go to http://www.moviestorm.co.uk/hub/membership or go to the Moviestorm Web site, navigate to the Marketplace, and then Buy Moviestorm.
When you re-subscribe, if you were on an old-style sub, you'll see that our new deals offer better value and more choice. The main change is that subscriptions no longer include Moviestorm points, but instead include a selection of content at a huge discount over the normal price.
If you have any queries, problems with broken accounts, renewal problems, or any issues at all with the new system, please contact us on support.team@moviestorm.co.uk or via the support system on the Web site. Sorry about the inconvenience. We're not entitled to use your current details to set up an arrangement with a new provider, so this is the only way we can resolve the situation. Kind regards, The Moviestorm Team. -------------------- Amos Willbond
Creative Producer Moviestorm Ltd. |
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Mar 4 2011, 9:58 AM
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#2
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![]() Master Director Group: Pioneers Posts: 964 Joined: 24-March 10 Member No.: 8,442 |
Remember that you can buy Moviestorm outright now for £50.00 I cant see that anywhere, the outright purchase price that I can find is £150 -------------------- |
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ms_amos Changes to the Moviestorm Billing System. Mar 3 2011, 5:47 PM
kkffoo Does this affect everyone?
my subscription page sa... Mar 3 2011, 6:51 PM
daleh I think thats just a bug/oversight with the webpag... Mar 3 2011, 7:28 PM
andy_price When the new bundle packs came out, we were told t... Mar 3 2011, 11:31 PM
Armanus That's kind of where I'm coming from too. ... Mar 4 2011, 12:46 AM
Armanus I renewed my subscription with one of the bundles,... Mar 4 2011, 1:41 AM
radstorm I am a tad confused with all of this. Does this me... Mar 4 2011, 2:57 AM
Armanus No, there are still monthly, 3-month, and yearly s... Mar 4 2011, 3:48 AM
andy_price I completely understand that MS is commercial, and... Mar 4 2011, 7:41 AM
daleh Remember that you can buy Moviestorm outright now ... Mar 4 2011, 7:57 AM
keithlawrence 75 US$ = 46.0574797 British pounds
Here Mar 4 2011, 10:46 AM
ms_amos Hi guys,
Please excuse the fragmented approach to... Mar 4 2011, 11:46 AM
daleh QUOTE (ms_amos @ Mar 4 2011, 11:46 AM) I ... Mar 4 2011, 1:42 PM
andy_price QUOTE (ms_amos @ Mar 4 2011, 11:46 AM) â€... Mar 4 2011, 12:40 PM
ms_amos Hi again guys.
Ok, I can see that the general cons... Mar 4 2011, 2:30 PM
bpgueze QUOTE (ms_amos @ Mar 4 2011, 02:30 PM) Hi... Jun 28 2011, 2:27 AM
radstorm Well anyways normally as of yesterday MovieStorm w... Mar 4 2011, 2:38 PM
andy_price QUOTE (ms_amos @ Mar 4 2011, 02:30 PM) I... Mar 4 2011, 4:42 PM
Armanus Thanks Amos Mar 4 2011, 8:31 PM
radstorm I decided to stop MS for now, and I deleted all th... Mar 6 2011, 11:55 PM
primaveranz QUOTE (radstorm @ Mar 7 2011, 10:55 AM) b... Mar 7 2011, 12:23 AM
ms_amos Hi everyone,
As promised, we have re-enabled the o... Mar 8 2011, 10:54 AM
daleh QUOTE (ms_amos @ Mar 8 2011, 10:54 AM) Hi... Mar 8 2011, 12:13 PM
ms_amos No problem, I'll make the necessary changes an... Mar 8 2011, 12:14 PM
procureagent Opted for the £25 special offer for 12 months, wh... Mar 11 2011, 7:22 PM
sfdex As I have personal issues with PayPal, I've op... Mar 14 2011, 12:59 AM
primaveranz QUOTE (sfdex @ Mar 14 2011, 11:59 AM) I h... Mar 14 2011, 1:40 AM
ms_amos Just pm'd you primaveranz. Please email me whe... Mar 14 2011, 9:57 AM
jimthehermit Any plans to add buying points with credit/debit c... Jan 27 2012, 4:18 AM
primaveranz Seconded.
Paypal are money-sucking scumbads. I ca... Jan 27 2012, 9:22 AM
Ben_S I'm afraid we have no plans for further change... Jan 27 2012, 12:12 PM
kv Interestingly I have never had any issues with pay... Jan 28 2012, 12:39 AM
dean240 Paypal ... hmm ... I guess I won't be making m... Mar 3 2012, 12:26 PM
primaveranz Try PM'ing the staff and seeing if there is so... Mar 3 2012, 1:01 PM
dean240 I am sorry but my country's regulations about ... Mar 3 2012, 1:06 PM
primaveranz QUOTE (dean240 @ Mar 4 2012, 01:06 AM) I ... Mar 5 2012, 11:50 AM
dean240 QUOTE (primaveranz @ Mar 5 2012, 11:50 AM... Mar 5 2012, 2:07 PM
ms_amos Hi,
The only method that we have to process paymen... Mar 5 2012, 10:28 AM![]() ![]() ![]() |