Changes to the Moviestorm Billing System.
 
Subscriptions
Which previous subscription would you most like to see in the list of new subscriptions?
Bronze: Monthly Subscription with 800 points [ 8 ] ** [88.89%]
Silver: Tri-monthly with 2000 MSP [ 1 ] ** [11.11%]
Gold: Yearly Subscription with 8000 MSP [ 0 ] ** [0.00%]
Total Votes: 8
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ms_amos
post Mar 3 2011, 5:47 PM
Post #1


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We have replaced our payment system provider due to an unacceptable level of problems. If you are one of those who encountered billing problems, please accept our apologies.

As a result of this change, some existing Moviestorm subscriptions will expire when they reach their next renewal point. This affects people who took out a recurring subscription prior to the end of January 2011 (and possibly some who started in early February). It includes everyone with an old-style monthly sub (i.e. if you get monthly points, you're definitely affected). If you don't have a recurring subscription, then you don't have to worry.

If you're one of those affected, you will need to set up a new subscription in order to continue using Moviestorm after this time.

To re-subscribe, go to http://www.moviestorm.co.uk/hub/membership or go to the Moviestorm Web site, navigate to the Marketplace, and then Buy Moviestorm.
  • No further money will be taken from you unless you choose to re-subscribe.
  • Any packs that you have bought or rented will continue to be available.
  • You will keep any Moviestorm points that you currently have.
  • Points can still be used to buy additional content packs and are available from the Marketplace.


When you re-subscribe, if you were on an old-style sub, you'll see that our new deals offer better value and more choice. The main change is that subscriptions no longer include Moviestorm points, but instead include a selection of content at a huge discount over the normal price.
  • You can subscribe to Moviestorm for 1, 3, or 12-month periods, and you can choose whether to have that subscription renew automatically.
  • If you prefer, you can buy Moviestorm outright, with the option of a boxed product.
  • All packages include Moviestorm, a selection of packs and the Modder's Workshop.
  • If you currently own more than 10 Moviestorm content packs, you will be eligible for a discounted yearly subscription that doesn't include any packs, so you're not paying for content you don't need.


If you have any queries, problems with broken accounts, renewal problems, or any issues at all with the new system, please contact us on support.team@moviestorm.co.uk or via the support system on the Web site.

Sorry about the inconvenience. We're not entitled to use your current details to set up an arrangement with a new provider, so this is the only way we can resolve the situation.

Kind regards,

The Moviestorm Team.


--------------------
Amos Willbond
Creative Producer
Moviestorm Ltd.
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radstorm
post Mar 4 2011, 2:38 PM
Post #2


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Posts: 73
Joined: 1-January 08
Member No.: 1,350



Well anyways normally as of yesterday MovieStorm would have renewed, but due to this new plan it is now dead (again). So I guess I will just leave it at that, and I will pull funds from that debit card for now while I think this over smile.gif


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Posts in this topic
- ms_amos   Changes to the Moviestorm Billing System.   Mar 3 2011, 5:47 PM
- - kkffoo   Does this affect everyone? my subscription page sa...   Mar 3 2011, 6:51 PM
- - daleh   I think thats just a bug/oversight with the webpag...   Mar 3 2011, 7:28 PM
- - andy_price   When the new bundle packs came out, we were told t...   Mar 3 2011, 11:31 PM
- - Armanus   That's kind of where I'm coming from too. ...   Mar 4 2011, 12:46 AM
- - Armanus   I renewed my subscription with one of the bundles,...   Mar 4 2011, 1:41 AM
- - radstorm   I am a tad confused with all of this. Does this me...   Mar 4 2011, 2:57 AM
- - Armanus   No, there are still monthly, 3-month, and yearly s...   Mar 4 2011, 3:48 AM
- - andy_price   I completely understand that MS is commercial, and...   Mar 4 2011, 7:41 AM
- - daleh   Remember that you can buy Moviestorm outright now ...   Mar 4 2011, 7:57 AM
- - andy_price   QUOTE (daleh @ Mar 4 2011, 07:57 AM) Reme...   Mar 4 2011, 9:58 AM
- - keithlawrence   75 US$ = 46.0574797 British pounds Here   Mar 4 2011, 10:46 AM
- - ms_amos   Hi guys, Please excuse the fragmented approach to...   Mar 4 2011, 11:46 AM
|- - daleh   QUOTE (ms_amos @ Mar 4 2011, 11:46 AM) I ...   Mar 4 2011, 1:42 PM
- - andy_price   QUOTE (ms_amos @ Mar 4 2011, 11:46 AM) ...   Mar 4 2011, 12:40 PM
- - ms_amos   Hi again guys. Ok, I can see that the general cons...   Mar 4 2011, 2:30 PM
|- - bpgueze   QUOTE (ms_amos @ Mar 4 2011, 02:30 PM) Hi...   Jun 28 2011, 2:27 AM
- - andy_price   QUOTE (ms_amos @ Mar 4 2011, 02:30 PM) I...   Mar 4 2011, 4:42 PM
- - Armanus   Thanks Amos   Mar 4 2011, 8:31 PM
- - radstorm   I decided to stop MS for now, and I deleted all th...   Mar 6 2011, 11:55 PM
|- - primaveranz   QUOTE (radstorm @ Mar 7 2011, 10:55 AM) b...   Mar 7 2011, 12:23 AM
- - ms_amos   Hi everyone, As promised, we have re-enabled the o...   Mar 8 2011, 10:54 AM
|- - daleh   QUOTE (ms_amos @ Mar 8 2011, 10:54 AM) Hi...   Mar 8 2011, 12:13 PM
- - ms_amos   No problem, I'll make the necessary changes an...   Mar 8 2011, 12:14 PM
- - procureagent   Opted for the £25 special offer for 12 months, wh...   Mar 11 2011, 7:22 PM
- - sfdex   As I have personal issues with PayPal, I've op...   Mar 14 2011, 12:59 AM
|- - primaveranz   QUOTE (sfdex @ Mar 14 2011, 11:59 AM) I h...   Mar 14 2011, 1:40 AM
- - ms_amos   Just pm'd you primaveranz. Please email me whe...   Mar 14 2011, 9:57 AM
- - jimthehermit   Any plans to add buying points with credit/debit c...   Jan 27 2012, 4:18 AM
|- - primaveranz   Seconded. Paypal are money-sucking scumbads. I ca...   Jan 27 2012, 9:22 AM
- - Ben_S   I'm afraid we have no plans for further change...   Jan 27 2012, 12:12 PM
- - kv   Interestingly I have never had any issues with pay...   Jan 28 2012, 12:39 AM
- - dean240   Paypal ... hmm ... I guess I won't be making m...   Mar 3 2012, 12:26 PM
|- - primaveranz   Try PM'ing the staff and seeing if there is so...   Mar 3 2012, 1:01 PM
- - dean240   I am sorry but my country's regulations about ...   Mar 3 2012, 1:06 PM
|- - primaveranz   QUOTE (dean240 @ Mar 4 2012, 01:06 AM) I ...   Mar 5 2012, 11:50 AM
|- - dean240   QUOTE (primaveranz @ Mar 5 2012, 11:50 AM...   Mar 5 2012, 2:07 PM
- - ms_amos   Hi, The only method that we have to process paymen...   Mar 5 2012, 10:28 AM


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