My membership has lapsed and I can't renew? |
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 Dec 9 2011, 6:09 AM
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#1
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 Master Director  Group: Pioneers Posts: 418 Joined: 11-June 07 Member No.: 613  |
I just tried to update to 1.5 and discovered that my membership is no longer valid. I tried to buy a $75.00 perpetual membership (randomly choosing a theme pack, since I own all of the addons in all of the offered theme packs, and there do not appear to be themed options that include new packs I don't own). Anyway, I got to paypal, it said the transaction did not go through and that I should contact the site that sent me to paypal.
Can somebody please have a look and see what's going on? Many thanks in advance, rgr |
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Dec 9 2011, 12:01 PM
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#2
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 Master Director  Group: Administrators Posts: 4,235 Joined: 18-January 07 Member No.: 116 |
Sending you a pm about it.
-------------------- Ben Sanders
Moviestorm Ltd |
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Dec 9 2011, 3:05 PM
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#3
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Master Director Group: Pioneers Posts: 418 Joined: 11-June 07 Member No.: 613 |
QUOTE (Ben_S @ Dec 9 2011, 12:01 PM)  Sending you a pm about it. Ben, Many thanks indeed for your help and kindness. I'm now up and running on 1.5 and delighted. It's an amazing step and I'm once again, as always, exited about Moviestorm! As it turns out, separately from your amazing help, PayPal seems to have gotten it's act together and the purchase should now have gone through. Many thanks again. I can't tell you enough how grateful I am and how much you made my day today. Cheers, rgr |
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Apr 6 2012, 6:14 AM
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#4
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 Master Director Group: Pioneers Posts: 311 Joined: 17-August 07 Member No.: 828 |
The same thing here... I don't find how to renew my membership for one year. It was already a pain to find how to do it last year...
-------------------- Sorry in advance for my bad english^^
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Apr 7 2012, 10:22 AM
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#5
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Master Director Group: Pioneers Posts: 311 Joined: 17-August 07 Member No.: 828 |
Nobody else know how to renew without taking any packs ? I saw there is still the old membership plan with MS points but I remember last year I was able to only pay the membership alone with nothing else.
-------------------- Sorry in advance for my bad english^^
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Apr 7 2012, 12:55 PM
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#6
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Master Director Group: Pioneers Posts: 767 Joined: 29-December 08 Member No.: 3,720 |
QUOTE (Walvince @ Apr 7 2012, 10:22 AM) Nobody else know how to renew without taking any packs ? I saw there is still the old membership plan with MS points but I remember last year I was able to only pay the membership alone with nothing else. It does look like that option has gone now, maybe it was just a special offer for a short time. Anyway, its a long bank holiday weekend here in UK so you might not get an official answer till Tuesday |
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Apr 7 2012, 1:37 PM
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#7
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Master Director Group: Pioneers Posts: 311 Joined: 17-August 07 Member No.: 828 |
Yep long week end here too
 but without MS  ^^Yes maybe a special offer, I'll wait for an official answer to be sure as it's 2 times more expensive with MS points. Thanks 
-------------------- Sorry in advance for my bad english^^
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Apr 10 2012, 10:06 AM
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#8
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Master Director Group: Pioneers Posts: 311 Joined: 17-August 07 Member No.: 828 |
MS Staff, help ! I'm a poor lonesome moviemaker
-------------------- Sorry in advance for my bad english^^
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Apr 12 2012, 11:46 AM
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#9
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Master Director Group: Pioneers Posts: 311 Joined: 17-August 07 Member No.: 828 |
Haem... please ?
EDIT : well the "special" button seems to be came back, good news -------------------- Sorry in advance for my bad english^^
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