Cannot install latest version, Installation problems |
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 Feb 11 2012, 1:44 PM
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#1
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Moviegoer Group: Members Posts: 3 Joined: 10-February 12 Member No.: 25,811  |
The BASE content part 1 fails to install and gives me a socket read error.
I have no problems installing the application itself - it's just that for the last three days I get the same error trying to load the content. Is there a way of sideloading it? This is frustrating. |
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Feb 11 2012, 2:13 PM
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#2
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 Master Director  Group: Pioneers Posts: 2,289 Joined: 6-November 10 Member No.: 11,729 |
Sometimes antivirus software can be overprotective of changes to your directory structure. I think MS fixed that issue but it may be worth trying the install with your AV software disabled for a few minutes.
Alternately you can try downloading the content and installing manually but I'm not sure how you do that with the base pack. Someone else should be able to help you there though if needed. -------------------- Sango: "If it was really a miracle everyone would have been saved."
Vargas: "But if everyone was saved how would anyone know it was a miracle." Sango and Vargas arguing over the implications of one person surviving an unexpectedly active tidal season. |
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Feb 11 2012, 3:01 PM
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#3
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Moviegoer Group: Members Posts: 3 Joined: 10-February 12 Member No.: 25,811 |
Well, I saw that the first set seemed to have failed so it's now downloading BASE 1 of 2.
This is kind of a less than ideal way of installing software though. I understand for issues of DRM and "piracy" but, it leads to problem like this.
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Feb 11 2012, 5:15 PM
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#4
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Moviegoer Group: Members Posts: 3 Joined: 10-February 12 Member No.: 25,811 |
I manged to get a print screen of what it's showing.
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Feb 13 2012, 11:17 AM
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#5
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 Master Director  Group: Administrators Posts: 4,237 Joined: 18-January 07 Member No.: 116 |
It should be trying to download files in a similar way to a web browser (using http protocols); it is worth checking if you have a firewall that could be blocking it (either Moviestorm or javaw).
When Moviestorm fails to download a file, the filename is put in the boot.log; you could download it manually and put it in the 'downloads' folder in your moviestorm installation. There are quite a few content packs to install, though, during the normal download process. boot.log This is created in the Moviestorm user folder. It is emptied each time you start Moviestorm, so please reproduce the problem first. It's in: Vista, Win7, Macs: Users/[Username]/Moviestorm WinXP: C:/Documents and Settings/[Username]/Moviestorm -------------------- Ben Sanders
Moviestorm Ltd |
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